Responsible Business and People Highlights

People, diversity and sustainability lie at the heart of our internal corporate social responsibility (CSR) and talent development strategies.

Employee Development & Diversity

We’re building an organisation that actively promotes diversity in all its forms including culture, race, ethnicity, age, gender, sexual orientation, gender identity and physical ability.

We strive for gender balance at all levels and throughout all of our global teams, and in 2014 38% of our director level positions or above were held by women.

Supporting employees via internal processes that encourage growth and development and ensure health and safety, we are also strongly committed to the advancement and wellbeing of each individual employee.

Our commitment to employee development is clearly demonstrated by the MCI Institute, our in-house learning and development provider, which delivered over 11,000 hours of group-wide learning in 2014.

Since 2012, we’ve also offered talents the opportunity to participate in MCI Dream Day, a voluntary day in which they are given the time and space to reflect upon their dreams and build action plans to achieve them.

Supporting Local Communities

MCI talents are also given the time and support to enhance their wellbeing and to add real value to the communities in which they work.

Since 2009, our talents have raised over € 1.6 million for 329 community projects around the world and invested over 13,000 hours of time and energy.

In 2014, MCI talents volunteered a total of 5,409 hours, raising over €280,000 and supporting 68 community projects around the globe.

We continued our partnership with a school in the village of Nagarkot in Nepal, raising an impressive €17,700 and volunteering close to 1,000 hours to improve the school’s environment.

Sustainable Operations

Use of the MCI Supplier Code of Conduct increased in 2014, with 100% of our international preferred partners now compliant with the MCI Sustainability Policy and 33% of our entire supply chain subscribing to our Code of Conduct.

We also increased the number of MCI offices benchmarking their sustainability performance by 25% and have reduced the intensity of carbon emissions per talent by 43% since 2010.

In late 2014, we developed and launched the new MCI Ethics Framework. Based on international standards, the framework includes training, policy, tools, reporting and enhanced commitment.

For more information about CSR at MCI, please read our full sustainability report: www.mcisustainability.com.

Here are some people highlights from the past year:

  • 1,650 talents spent 13,200 hours developing their dreams

  • An innovative global learning and knowledge management platform launched

  • 11,000 learning hours for MCI talents

  • Learning Weeks organised in 46 offices

  • Over 3,300 enrolments to MCI Institute workshops, with over 150 unique topics covered

  • 17 talents took part in the MCI Leadership Development Programme

  • 240+ online session recordings available on-demand

  • Over €1.6 million raised for 329 local community projects since 2009

  • 1,000 hours volunteering for a school in Nepal

  • Talents from over 54 countries, speaking 58 languages

  • 83% retention of permanent employees

  • 72% of talents satisfied with their work at MCI

  • 38% director level positions or above held by women

  • Intensity of carbon emissions per talent reduced by 43% since 2010

  • Launch of new MCI Ethics Framework