Promoting Sustainability

People, Planet, Profit

At MCI, we are passionately committed to growing our business responsibly and we embrace sustainability as a significant competitive advantage, and as a value generator for our clients.

 We believe brands can be positive forces for change as well as engines of growth by communicating authentically, improving operational performance and driving innovation to create products, solutions and collaborations for the new era of sustainability.

 With a strategy focused on people, planet, profit, our mission is to build a sustainable business with a culture of care and responsibility that helps our clients engage new audiences, build communities and produce experiences that inspire their customers and employees.

Since 2007, we have organised over 600 high-profile sustainability and energy related projects, and received industry-wide recognition for our pioneering sustainability consulting, ISO certification and sustainability reporting.
In 2014, we consolidated our reputation as the world’s leading organiser of sustainable events and events about sustainability and energy by organising 107 events in 56 countries and delivering 25 sustainability consulting projects for corporate and institutional clients including Engineers Australia, Symantec, the Thailand Convention and Exhibition Board and Las Vegas Sands Corporation.

For more information about our sustainability consulting services, please read our detailed sustainability report at

Las Vegas Sands

Standing Out From the Crowd with Industry-Leading Sustainability

  • The Challenge

    The Venetian Macao is the largest single structure hotel
    building in Asia and seventh-largest building in the world
    by floor area, while Marina Bay Sands is among the world’s most expensive and complex buildings, costing over
    US$ 5.7 billion to build.

    These two Las Vegas Sands (LVS) properties in Asia
    wanted to raise their brand profiles and reduce operating costs by positioning themselves as world leaders in sustainable operations.

    In August 2013, LVS selected MCI as a strategic partner for the implementation of a new performance management solution across both properties.

    Marina Bay Sands. Photo courtesy of Las Vegas Sands Corp.

  • The Solution

    Together, we identified ISO20121, an international standard designed by the International Organization for Standardization, as the framework to continuously improve sustainability
    and operational performance throughout the entire event management cycle.

    To achieve certification to the standard, our sustainability experts designed and developed an innovative event management system and worked with LVS’ global and regional teams to integrate the ISO approach into the comprehensive Sands ECO360° Meetings Program and
    their daily operations.

    We also worked with the LVS team to design cross-facility training for over 15,000 staff and improve the resorts’ monitoring and reporting system.

    By providing tailored communication and marketing support, our experts helped LVS to leverage its industry-leading approach to sustainability and build this key differentiator into brand communications.

  • Results

    In January 2014, after a remarkably short eight months, Marina Bay Sands became the first integrated resort in Southeast Asia to obtain the ISO20121 certification, with The Venetian Macao following suit in March 2014.

    Marina Bay Sands is not only notable as a driver of innovation in the region, it is also the world’s largest MICE (meetings, incentives, conferences and events) property in the world to be certified ISO20121 compliant – a key achievement for a complex property of its scale.

    Increased monitoring and measurement have significantly enhanced performance in recycling, energy and water consumption in both properties.

    Both properties have also become the venues of choice for environmental, social and governance (ESG) events in the region and are enjoying increased brand recognition, both locally and globally.

    In May 2014, The Venetian Macao’s sustainability achievements were recognised with the prestigious IMEX-GMIC Green Supplier Award. Marina Bay Sands went on to receive the same award for outstanding sustainability performance at IMEX 2015.

  • First ISO20121 certification in South-East Asia

  • Enhanced brand recognition

  • Enhanced performance in recycling energy and water

  • 2 IMEX-GMIC Green Supplier Awards